Fractional Chief Operating Officer (COO)

LION Digital Fractional COO drives operational excellence!

What is a Fractional COO?

LION Digital Fractional COO services offer experienced, high-quality experts in operations management, process optimisation, business strategy, and change management who drive business growth. LION Fractional Chief Operating Officer services allow businesses of all sizes to benefit from the years of experience a seasoned practitioner can bring at a fraction of the cost, far less than hiring a full-time COO. Our services are led by dynamic and strategic senior executives with 20+ years of B2B and B2C experience in the global omnichannel luxury fashion and consumer goods sectors.

Why Hire LION Digital as a Fractional COO Agency?

Running businesses at every stage, from small enterprises and startups to Fortune 500, is associated with constant challenges, which can sometimes cause business owners and CEOs to feel overwhelmed. It is easy to lose sight of the big picture in the daily routine of dealing with snowballing tasks, operational loads, and worries about missed opportunities. Scalability and innovation are crucial to having an effective system that streamlines operations and fosters productivity while helping to decrease costs.

LION Digital's Fractional COO services are the right choice for businesses that are not yet at the size or stage where they need a full-time COO. A Fractional COO is ideal if you require a seasoned manager for a particular project.

Hiring LION Digital as a Fractional COO service-providing agency is equivalent to having a trusted partner who fills the gaps where you lack the time and expertise to adjust the effective operations management system. This, in turn, frees up your time to focus on more high-level initiatives.

Advantages of LION' Fractional COO services

• Partnering with the CEO & Stepping Up as a Leader
  We support and complement the CEO within LION's Fractional COO consulting framework, cultivating working relationships grounded in expertise, professionalism, trust, and reliability. As Fractional Chief Operations Officers, we also lead all business stakeholders towards the business top management's vision.
• Vision & Business Strategy Development. Long-term perspective
  We define the long-term strategic business goals and depict the roadmap to achieve them aligned with the overall business vision. As a trustworthy Fractional COO agency, LION Digital maintains the long-term concept of managing operating systems, and we are ready to be there until the business hires a full-time Chief Operations Officer.
• Best Practices Implementation
  Partner with LION Digital Fractional COO-level executives to upgrade the existing team capabilities by adding new skill sets and innovative ideas to the business and aligning the teamwork with benchmarks and universal best practice standards. We apply optimisation and automation through the most advanced solutions, tools, and platforms, including Al solutions.
• KPIs as the Growth Drivers
  At LION Digital, we apply, constantly monitor, and report on appropriate key performance indicator metrics to provide real-time insights on performance and growth in all business areas, including but not limited to marketing, sales, and finances. This allows us to make informed decisions, solve problems promptly, and outperform the competition, ensuring profitability and efficiency.

What do LION Digital's Fractional COO Services Include?

Some businesses may need an outsourced COO with strong financial expertise. In contrast, others bring on a part-time COO to assist the CEO with major strategic initiatives, enhancing communication and propelling the company forward. Bring LION Digital's Fractional COO services to collaborate across departments.

Depending on your business needs, LION' Fractional Chief Operating Officer can take ownership of the following areas:

Business Strategy

• Designing and implementing operational master plans, including detailed forecasting and investment analysis to enhance cost-effectiveness.
• Quantitative and qualitative analysis of management decisions.
• Managing cash and net working capital, mapping out strategies by running tests to forecast financial impacts.
• Shaping product development pipeline, network investments, and industry trends aimed at enhancing customer experience.
• Controlling business cash flow by introducing KPIs, lean thinking, and target improvements. Preventing financial complications through accurate forecasting and commercial reports. Implementing global strategy planning to spearhead transformative scale initiatives amid economic uncertainties, driving substantial growth.
• Improving financial forecasting and management through planning strategic initiatives to cover sales, production, inventory, customer lead time, and new product development.

Supply Chain Management

• Developing and facilitating effective supply-chain strategy and forward-thinking, innovative procurement planning.
• Auditing of supply-chain processes and identification of operational improvements.
• Optimising processes to support operations and drive profitability, including remodelling processes, reducing the supply base and achieving cost savings or increasing the supply base to enhance high-product availability.
• Distribution channel and inventory policy revisions.
• Developing new freight strategies.
• Searching for legal solutions to reduce taxation and duties costs.
• Navigating agile and lean management strategies and proactive inventory management. Implementation of traceability solutions and introduction of logistic reporting processes for shipping methods to improve service delivery, tighten budget controls, and increase visibility within the business.

Change Management

Change management is an individual approach to dealing with the transition or transformation of business goals, processes, and technologies. For instance, it may involve overseeing the processes of software integration to increase efficiency and scalability and reduce errors and friction in operations. Change management may also involve transforming the customer service department and implementing an outsourcing strategy to enhance efficiency and service quality.

Operations and Project Management

• Developing new efficient and optimising the existing processes and procedures.
• Overhauling end-to-end management of point-of-sale material (POSM) and embedding it into the operation's team core processes.
• Uplevelling operational efficiency, driving productivity and profitability by identifying needs, proposing customised solutions and initiating improvements to streamline the operations following proven operating business models and feedback from associates, vendors, stakeholders, and clients.

Product or Market Expansion

• Handling various stages of expansion, including planning, ordering, researching freight, and employing risk management practices.
• Addressing complexities in cross-border selling, such as international fraud, currency fluctuation, distance selling regulation, and import processing.
• Managing compliance with border security and enabling efficient supply chain management practices. Creating planning philosophies and business cadence with foreign market partners.
• Supervising specialised and technical needs in administering commodities and delivery products, ensuring proper dispersion and compliance with general policies.
• Functional management of new product employment and established materials in SAP (System Applications and Products).
• Forging relationships with international partners to better manage and plan for demand changes.

Team Management

• Slashing costs and boosting productivity by leading a direct and indirect reports team.
• Providing resources, coaching and mentoring the team to excel in their roles.
• Uniting the focus on personal and organisational goals.
• Identifying team strengths and weaknesses.
• Driving motivation and surpassing KPIs.

Driving Growth and Sales

Within the Fractional COO services, LION Digital can help businesses implement an efficient integrated multichannel digital marketing and sales strategy through expert execution, tracking leads, nurturing prospects, and converting them into sales.

Experience

Schedule a no-cost discovery call to discuss how a LION' Fractional COO can guide your business to drive operational excellence.