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As a Klaviyo Elite Partner — in the top 1% of agencies globally — we’re trusted by Klaviyo to deliver high-performance strategies for Klaviyo Email Marketing campaigns. Our campaigns consistently outperform Klaviyo benchmarks for both revenue and engagement, helping brands get more from their email and SMS marketing.
Luke Crocker, LION Digital’s CRM & Loyalty Director, brings over 10 years of experience in growing eCommerce businesses and transforming brands with smarter marketing automation. Having founded and scaled two successful eCommerce brands — one of which he sold to a US investment group — Luke has firsthand knowledge of the challenges and strategies that drive eCommerce growth.
With a creative background as a Senior Copywriter and Creative Director, Luke combines his passion for storytelling with a strategic, data-driven approach. He has helped over 100 leading eCommerce brands optimise CRM strategies, boost customer engagement, and drive significant revenue growth.
TOP RATED KLAVIYO PARTNER
A 120+ point checklist to ensure your Klaviyo account is optimally configured.
Get a fully designed email style guide built into your Klaviyo account, including tone of voice, custom fonts (with fallback), heading hierarchy, and mobile-first design—so every campaign stays on-brand.
During the transition, we clean and optimise your database, removing low-quality emails to improve deliverability and engagement.
Recover lost sales, engage new subscribers, and increase repeat purchases.
Activate SMS marketing within Klaviyo and ensure flawless execution.
Create 30 - 50 segments based on subscriber behavior, purchase history, and engagement.
Design and implement a best practice popup to grow your email & SMS lists.
We create a strategic calendar to roll out email and SMS campaigns for product launches, seasonal events, and time-sensitive promotions — keeping you ahead of key sales opportunities.
Learn segmentation, automation, and data-driven strategies to personalise campaigns, boost conversions, and maximise revenue in two expert-led calls.
Recover lost sales by dynamically reminding customers of the items they left behind, using zero-party data to personalise the message and offering tailored incentives based on their preferences.
Nurture new subscribers with a personalised welcome, utilising data gathered from their sign-up preferences to introduce your brand, offer a first-time purchase incentive, and set the tone for future, highly relevant interactions.
Enhance the customer experience with value-adding messages, recommending products based on their previous purchases using dynamic content, and requesting reviews to foster loyalty and future engagement.
Reconnect with inactive customers by leveraging zero-party data to deliver personalised offers, product recommendations, or reminders based on their past interactions, ensuring the content is as relevant as possible.
Capture potential sales by reaching out to customers who browsed products without purchasing, using dynamic content and zero-party data to send personalised recommendations or time-sensitive offers related to what they viewed.
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