November 2025 - Premium eCommerce marketing services

SCOPE AI: The Future of Traditional and AI Search – Prepare for Agentic Commerce

The way people search online is changing with the incorporation of AI. And fast. With Google’s Search Generative Experience, Microsoft Copilot, and other AI-first search tools, users don’t just want links anymore. They want answers they can trust, often delivered directly by AI.

So much, in fact, that we are now preparing businesses for ‘Agentic Commerce’ where AI is independent, searching and driving decisions based on the goals provided, for example, ‘find me the cheapest ….’ 

This paradigm shifts interactions from a user navigating a Retailer’s website, or a series of search results, to autonomous agent-to-agent discussions, without or with very little human input. 

For customers, this means a more personalised, goal-driven shopping experience, where AI agents handle the complex steps of buying.

For retail brands, this demands the adaptation to Agentic Commerce, which means traditional SEO methods are no longer enough. You need authority, technical readiness, and content AI can easily understand at scale, as well as the ability to convert customers at the highest rate possible.

And that’s precisely why we built SCOPE AI – LION Digital’s service suite that replaces traditional SEO by adding and enriching every capability needed to overcome technical performance hurdles and dominate both search and AI-driven discovery.

How does it work?

SCOPE AI is our approach to SEO, On-Site technical best practices and AI search readiness, built around five key pillars that drive search authority, user engagement, and discoverability. 

For each pillar, we assign a score and provide clear recommendations, so you always know where your SEARCH stands and how to improve it.

The five pillars of SCOPE are:

Social Proof – Your reputation signals and brand authority in the broader digital ecosystem.

Search engines and AI models increasingly rely on external trust signals to determine authority. This includes third-party reviews, mentions on reputable sites, and brand sentiment.

We analyse:

  • Visibility and sentiment across key platforms
  • Branded search presence and schema
  • Comparative strength versus competitors

Content – How effectively your content matches intent, engages users, and demonstrates expertise.

High-ranking content in the AI era is well-structured, authoritative, and intent-driven. We evaluate whether your content:

  • Starts with Total Market Keyword research to understand the market and the opportunity.
  • Targets the right keywords for commercial impact
  • Aligns with user intent (transactional, informational, navigational)
  • Incorporates structured elements such as FAQs and schema
  • Uses internal linking to strengthen topic authority
  • Is regularly updated and remains relevant

Optimisation – The technical strength of your site and readiness for AI indexing.

Even the best content cannot perform without strong technical SEO. We assess:

  • eCommerce architecture to ensure we are discoverable (aligned to Total market research)
  • Crawlability and indexation
  • Schema implementation and accuracy
  • Core Web Vitals across devices
  • AI readiness (e.g. LLM.txt configuration)
  • Critical error resolution (404s, redirect chains, mobile issues)

Performance – The commercial and traffic outcomes from your organic search activity.

We measure the business impact of your SEO investment by tracking:

  • Top-performing pages and keyword trends
  • Balance between branded and non-branded traffic
  • Conversion rate optimisation and revenue attribution
  • Visibility growth over time

This ensures we are not just driving traffic, but the right traffic.


Experience – The on-site journey that turns visits into conversions.

Search engines reward sites that users enjoy and engage with. We evaluate:

  • Conversion rate test and learn, including behavioural mapping
  • Engagement metrics such as bounce rate and scroll depth
  • CTA placement and journey alignment
  • Mobile responsiveness and accessibility
  • Page structure and conversion-focused design

A positive user experience supports both human decision-making and AI ranking signals.


We feed these insights into our proprietary AI agent that creates content with SCOPE as it’s guideline:

Feed into proprietary AI agent:

With SCOPE, you don’t just get advice –  we implement everything for you, from AI-friendly content to site architecture improvements and technical optimisations, ensuring your brand is fully ready for both human and AI-driven discovery.

Volume of Content: Craft AI-Friendly, Intent-Driven Copy

Keyword-stuffed content isn’t enough anymore. AI and modern search engines reward content that is structured, authoritative, and matches user intent.

We produce content that:

  • Aligns with the market through Total Market keyword research
  • Targets the right commercial keywords
  • Aligns with transactional, informational, or navigational intent
  • Uses structured elements like FAQs and schema
  • Employs internal linking to build topic authority
  • Alights to eCommerce architecture (site architecture) to ensure full discoverability
  • Stays fresh and relevant

Well-crafted content ensures your brand is a go-to resource for both people and AI systems.

Experience: Make Visitors (and AI) Stay and Convert

AI is now factoring in user engagement signals, like how real people interact with your site. We assess:

  • Bounce rate and scroll depth
  • CTA placement and alignment with the user journey
  • Mobile responsiveness and accessibility
  • Page structure and conversion rate focused design

A positive experience benefits both humans and AI, boosting your visibility and conversions simultaneously.

Why SCOPE AI Matters 

Traditional “page 1 rankings” are no longer enough. To stay ahead, you must:

  • Build for Agentic Commerce. Agent to Customer and Agent to Agent interactions.
  • Build authority AI can recognise and cite
  • Ensure your site is technically optimised for AI crawling
  • Structure content to satisfy human and machine intent through Total Market research
  • Focus on measurable business outcomes, conversion, not just traffic

SCOPE bridges performance marketing, brand storytelling, and AI search readiness into a single strategy that future-proofs your Search.

Why LION Digital is Ahead of the Curve

With decades of digital marketing experience, LION Digital combines creativity, data, and performance expertise. Our cross-functional teams of SEO, content, UX, and development specialists already collaborate seamlessly, and they don’t just strategise –  they implement, optimising every aspect of a brand’s digital presence.

SCOPE AI formalises this approach into a methodology designed for the AI-first search era, helping brands dominate visibility in 2025 and beyond.

How LION Digital is Unlocking New Levels of Performance with Instant AI

ECommerce is changing at an accelerated pace, driven by the rapid advancement of AI. From improving customer experiences to predicting purchase behaviour, artificial intelligence is reshaping how brands connect with shoppers. 

Today’s eCommerce success lies in harnessing AI to deliver relevance, efficiency, and performance at every stage of the customer journey. That’s why LION Digital has partnered with Instant AI, an innovative email marketing platform. This partnership will give eCommerce brands a powerful boost in retention and conversions, and we’ve already achieved impressive results.

Instant AI: The Evolution of Email Marketing

Instant AI is a self-optimising email platform that watches how shoppers behave on your site, then automatically sends them personalised emails when they’re most likely to buy.

Here’s how it works:

  • Identifies anonymous, opted-in visitors. Instant AI identifies anonymous visitors who have previously opted into your email list. Even if they didn’t sign up this time, the system recognises them from past visits.
  • Remembers returning shoppers for longer. When a customer revisits your site, Instant AI knows who they are, even after a long time has passed. That’s the power of artificial intelligence.
  • Detects high-intent signals. The platform monitors behaviour like product page views, add-to-cart actions, or category browsing to identify when a shopper is close to purchasing.
  • Triggers personalised emails. Once intent is detected, Instant AI automatically sends targeted retention emails, reminding shoppers what they loved and guiding them back to complete their purchase.

The process is simple and straightforward yet delivers exceptional results, creating deeper customer engagement for better conversion rates and more recovered revenue.

Instant AI uses real-time data and knows exactly when to reach out to shoppers. Still, even such powerful technology won’t work without a strategic approach, and that’s where LION Digital excels.

Turning AI Technology into Performance

LION Digital is a team of seasoned eCommerce marketing specialists who live and breathe performance marketing. We focus exclusively on eCommerce, and we’ve structured our team so that each channel, including email marketing, is led by a director with up to 10 years of specialised experience. So our partnership with Instant AI is a powerful combination of cutting-edge technology and human expertise.

The AI handles the behavioural analysis and timing, while our team brings the strategic thinking, creative execution, and constant optimisation. We handle everything:

  • Integration and Setup
    We connect Instant AI with your email service provider (like Klaviyo), ensuring data flows smoothly and nothing gets missed.
  • Flow Configuration
    We build and optimise your retention flows, from welcome series to abandonment emails and post-purchase journeys.
  • Audience Segmentation
    We configure the right audience segments in Instant AI so your emails reach high-intent shoppers at the perfect moment.
  • Optimisation
    We continually review performance, test new approaches, and refine your flows to maximise results.

You get a complete email performance ecosystem, LION + Instant AI, that drives revenue growth.

Real Results: LION and Instant AI in Action

We’ve already tested our partnership with Instant AI in real-world conditions. A new AI-powered setup for long-term client, Pure Water Systems, has achieved measurable revenue impact and consistent performance improvements.

By focusing on recovering cart and browse abandonment, four abandonment flows targeting different stages of the customer journey were created.

  • Browse abandonment
  • Collection abandoned
  • Cart abandoned
  • Checkout abandoned.

The flows identified opted-in visitors who demonstrated purchase intent through product page views and cart activity, then delivered timely, personalised messages that brought these shoppers back to complete their transactions. As a result of precise audience targeting and tailored messages, together we achieved 8x ROI.

Our partnership with Instant AI will allow us to deliver similar results for other LION’s clients: Marais, W. Titley & Co., Fishing Superstore, The Bedspread Shop, and more – our tests show improved email engagement rates and conversion performance for each.

What We Offer: Tailored Service Tiers for Every Brand

Every brand is unique, which is why LION Digital offers a flexible structure for implementing Instant AI and optimising your email performance. When you partner with us, we handle complete integration and setup of Instant AI with your ESP and data layers, and configure tracking, attribution, and core audiences. Plus, flow optimisation across Welcome, Abandonment, and Post-Purchase sequences(up to 5 emails total).

We adjust the strategy and approach to your industry and business size:

  • Entry Retainer – For small and growing brands. Includes two campaigns per month (brand story emails, promotional sends, product launches), two flows optimised each month with two email variants per flow (6 total emails), and monthly performance review and reporting. LION will handle creative, copy, list segmentation, and perform one A/B testing per campaign on subject lines, creative, or timing.
  • Foundation Retainer – For expanding brands. Includes three campaigns per month, optimisation of three flows (9 emails total), and a quarterly roadmap to plan upcoming flows and campaigns. Our expert team will manage the entire email program, continuously optimise and test ideas.
  • Advanced Retainer – For large, established brands. Includes a complete email program with four campaigns monthly, three flows (three emails each), advanced split testing, creative refreshes, and strategic quarterly reviews based on Instant AI attribution data.

And with every option, you get our expert attention and a performance-oriented approach.

Ready to Transform Your Email Performance? Contact our team for consultation!

At LION Digital, we believe that AI can amplify great marketing, and our partnership with Instant AI proves that. 

Advanced technology provides you with incredible insights into shopper behaviour, intent signals, and optimal timing. But data alone doesn’t make sales, so you need strategy, creative execution, and constant refinement. Our team can help here. We’ll continuously review your attribution data, audience performance, and flow logic and implement improvements to boost ROI.

Partner with specialists who understand eCommerce inside and out and genuinely care about your success. Get in touch with LION Digital today to see how our collaboration with Instant AI can unlock new levels of performance for your brand!